Capacity that fits the shipment.
The lane is only the starting point. We review dimensions, weight, equipment, loading conditions and delivery requirements so the transportation plan fits the freight.
For shippers
Shipper Solutions
A direct pathway for procurement, logistics, shipping and receiving teams—from quote and account setup through tracking, records, billing and claims.
Customer operating model
Enterprise service requires defined ownership—not just an inbox.
Recurring and complex programmes can document commercial, operations, billing, claims and executive contacts together with escalation triggers and review cadence.
Request a Quote
Capture complete lane, cargo, equipment, timing and accessorial information.
Start quoteYour Dedicated Customer Portal
See your active and delivered shipments, pickup milestones, transit updates and exceptions in VEXO Core. Your administrator activates your private login after onboarding.
Customer Portal LoginCustomer Training Videos
Get a private training link from VEXO to learn how to find shipments, understand status updates and use your freight resources. Narration, captions and chapters make it easy to learn at your own pace and revisit a topic.
Ask for your training linkWhy ship with VEXO
YOUR FREIGHT.
OUR FULL
ATTENTION.
Your customers see the delivery. You need a team that looks after everything leading up to it.
From the first rate request to the final delivery record, VEXO brings your shipment details, carrier coordination and communication together. We work through the requirements with you, keep the right people informed and help resolve issues when plans change.
Talk through your shipping needs35+Years of combined
family industry experience
family industry experience
U.S. + CanadaDomestic and cross-border
freight coordination
freight coordination
One connected processQuote, shipment updates,
documents and support
documents and support
Updates your team can use.
Pickup progress, transit milestones and delivery updates help you plan the next step. Agree on the contacts and update expectations your shipping and receiving teams need.
Understanding on both sides.
A background in trucking, dispatch and carrier operations shapes how we coordinate. Appointment windows, dock delays and driver communication are part of the daily work.
Requirements agreed early.
We work through the service scope, carrier requirements, paperwork and special instructions before dispatch. Clear expectations help reduce avoidable surprises.
A next step when plans change.
If a delay or shipment issue is reported, we coordinate with the parties involved, explain the available information and work through the next practical action with you.
Support through the final record.
Delivery paperwork, billing questions and claims need follow-through too. Your account can define who handles each issue and when it should be escalated.
Built around your freight
ONE LOAD.
A REGULAR LANE.
A LONGER-TERM PLAN.
Use VEXO for an individual shipment or talk to us about recurring freight. We review your lanes, volume, equipment and operating priorities before confirming the service. Discuss full truckload, LTL, cross-border, expedited or drayage options for your freight.
Spot & time-sensitive shipments
Share your ready time and delivery deadline. We review available options against the route, equipment and realistic transit conditions.
Recurring & multi-location freight
Build a repeatable plan around lane frequency, facility instructions, order references and the people responsible at each location.
U.S.–Canada cross-border moves
Connect the transportation plan with document readiness and your appointed customs broker, with attention to border and delivery milestones.
How it works
FROM YOUR FIRST QUOTE
TO THE FINAL DELIVERY.
A straightforward process with the important details agreed along the way.
Tell us what needs to move.
Send pickup and delivery locations, dates, commodity, weight, dimensions and equipment needs. Include appointment and special handling requirements.
Agree on the shipment plan.
Review the quote, service scope and any applicable additional charges. Complete account setup and confirm your booking with the VEXO team.
Stay connected in transit.
We coordinate pickup and shipment milestones. Your team can follow available updates through its agreed communication channels and activated customer portal.
Close out the shipment.
Confirm delivery, follow up on proof of delivery and resolve outstanding paperwork or billing questions with the appropriate account contact.
People + visibility
YOUR TEAM.
YOUR UPDATES.
CONNECTED.
VEXO Core gives your team a place to review active and delivered shipments, pickup milestones, transit updates and reported exceptions. Your administrator activates your private login after onboarding.
Behind those updates is an account structure you can agree with us: commercial and operations contacts, billing and claims support, and escalation arrangements for recurring or complex freight.
Customer portal login (opens in a new tab)
Get set up
Shipper onboarding
Provide your company details and establish the contacts and requirements for your account.
Start account setup Prepare to shipBill of lading tools
Create shipment documents using VEXO’s straight, blind shipment and U.S.–Canada BOL templates.
Create a BOL Complete vendor reviewCorporate credentials
Find company information for procurement, account onboarding and your vendor setup process.
Review credentialsCan I start with a single shipment?
Yes. Send an individual shipment for review, or share your recurring lanes if you need an ongoing arrangement. Available service, pricing and account requirements are confirmed with the team before booking.
What should I include in a quote request?
Include origin and destination postal codes, ready and delivery dates, commodity, pallet or piece count, total weight, dimensions and equipment needs. Add declared value, temperature requirements, appointment windows or special handling instructions where relevant.
How do I get shipment updates?
Agree on your shipment contacts and update requirements during setup. Once activated, your customer portal shows available shipment milestones and reported updates. Ask your VEXO contact for your private training link if you need help getting started.
Can VEXO coordinate cross-border freight?
VEXO coordinates U.S.–Canada transportation and relevant shipment milestones with your appointed customs broker. Share the broker’s contact details and commercial documents early so the parties can prepare for the crossing.
Who do I contact if something changes?
Contact your VEXO representative with the shipment reference and the change or issue. For a cargo claim, use the claims support page to provide the relevant records and evidence. Your account can also define escalation contacts for urgent operational issues.
Open claims supportLet’s get to work
BRING US YOUR NEXT LOAD.
LET’S BUILD THE PLAN.
Tell us where it’s going, when it needs to arrive and what matters to your business.